Privacy Policy
Your privacy matters to us at EnergyX Blaze
Information We Collect
At EnergyX Blaze, we collect information that helps us provide better capital budgeting education. Here's what we gather:
- Personal details when you register for our courses (name, email, phone number)
- Educational background and professional experience for course placement
- Payment information when you enroll in programs
- Learning progress and assignment submissions
- Website usage data through cookies and analytics
Automatic Information Collection
Our website automatically collects technical information including IP addresses, browser types, and pages visited. This helps us improve our platform and ensure smooth access to learning materials.
How We Use Your Information
We use collected information to enhance your educational experience and operate our services effectively:
- Delivering course content and tracking your progress
- Communicating about program updates and schedules
- Processing payments and maintaining enrollment records
- Providing technical support and customer service
- Improving our curriculum based on learning outcomes
- Sending relevant educational resources and opportunities
Important: We never sell your personal information to third parties. Your educational journey with us remains confidential and secure.
Information Sharing and Disclosure
EnergyX Blaze maintains strict control over your personal information. We may share data only in these specific circumstances:
Service Providers
We work with trusted partners who help deliver our educational services, including payment processors, email platforms, and learning management systems. These providers access only necessary information and are bound by confidentiality agreements.
Legal Requirements
Under Philippines law, we may disclose information when required by court orders, government investigations, or legal proceedings. We also share information to protect our rights and ensure student safety.
Business Transfers
Should EnergyX Blaze merge with another organization or transfer ownership, student records may be included in the transition. Students would be notified of any such changes in advance.
Your Privacy Rights
As a student or website visitor, you have several important rights regarding your personal information:
- Access your personal data and download copies of your records
- Correct inaccurate information in your profile
- Request deletion of your account and associated data
- Withdraw consent for marketing communications
- Transfer your educational records to another institution
- File complaints with Philippine privacy authorities
To exercise these rights, contact us directly. We respond to most requests within 30 days and verify your identity before processing any changes.
Data Security and Protection
We take comprehensive measures to protect your information from unauthorized access, loss, or misuse:
Technical Safeguards
Our systems use encrypted connections (SSL/TLS), secure servers, and regular security updates. Student portals require strong passwords and may include two-factor authentication for enhanced protection.
Physical Security
Paper records and computer equipment are stored in secure locations at our Antipolo facility, with restricted access limited to authorized staff members only.
Staff Training
All EnergyX Blaze team members receive privacy training and sign confidentiality agreements. Access to student information is granted based on job responsibilities and educational needs.
Data Retention
We keep your information for different periods based on legal requirements and educational purposes:
- Active student records: Maintained throughout enrollment plus 7 years
- Course completion certificates: Permanently retained for verification
- Payment records: Kept for 10 years per Philippine tax laws
- Website analytics: Aggregated data retained for 3 years
- Marketing preferences: Until you withdraw consent
When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or ongoing legal matters.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content:
Essential Cookies
These cookies are necessary for basic website functionality, including login sessions, course access, and security features. They cannot be disabled without affecting site performance.
Analytics Cookies
We use analytics tools to understand how visitors use our site, which pages are most helpful, and where improvements are needed. This data is aggregated and doesn't identify individual users.
Marketing Cookies
With your consent, we may use cookies to show relevant course recommendations and educational content based on your interests and browsing patterns.
International Data Transfers
While EnergyX Blaze operates primarily in the Philippines, some of our technology providers may process data internationally. When this occurs:
- We ensure adequate protection through contractual safeguards
- Data transfers comply with Philippine privacy regulations
- We work only with providers meeting international security standards
- Students are notified if significant changes occur to data processing locations
Changes to This Policy
We review and update this Privacy Policy annually or when significant changes occur to our practices. Important updates are communicated through:
- Email notifications to active students
- Prominent notices on our website
- Updated effective dates on this page
- Course announcements when relevant
Continued use of our services after policy updates indicates acceptance of the revised terms. Major changes may require explicit consent before taking effect.
Privacy Questions and Concerns
For privacy-related inquiries, data requests, or concerns about how we handle your information:
Address: New Antipolo Public Market, H-35, Antipolo, 1800 Rizal, Philippines
Phone: +639088836999
Email: [email protected]
We respond to privacy inquiries within 5 business days and work diligently to resolve any concerns about your personal information.